Trading

Can I manage a position if the market is closed?

No, you won’t be able to close your position or modify Stop Loss and Take Profit levels while the market is closed.

For this reason, it’s important to make any adjustments before the market closes.

Thu, 26 Mar, 2026 at 13:03
I have a MacBook and cannot install the desktop platform - what should I do?

We recommend using our WebTrader, which is compatible with all types of devices and offers cutting-edge features.

Thu, 26 Mar, 2026 at 12:27
Hugo's Way Pairs/Instruments and their Lot Sizes

You are able to trade all lot sizes on our accounts, from as low as 0.01 to 1000 lots, with the exception of Crypto assets which are from 0.01 to 10 lots.

Please click the following link to be able to see our Trading Assets: Click here and on our Live WebTrader

Mon, 10 Apr, 2023 at 12:00
What Account Types Do Hugo's Way Have?

All accounts are ECN/STP, meaning all trades are sent directly to the Liquidity Provider. We also offer demo accounts so clients can practice trading and test strategies in a risk-free environment.

Mon, 13 Apr, 2020 at 12:00
PAMM Accounts On Hugo's Way

At this present moment in time, we do not offer support for PAMM accounts.

Mon, 13 Apr, 2020 at 12:00
MAM Accounts on Hugo's Way

At this present moment in time, we do not offer support for MAM accounts.

Mon, 13 Apr, 2020 at 12:00
How Can I Transfer Between Wallets?
  1. Click on Internal Transfer
  2. Select Wallet to Wallet as Transfer Type
  3. Choose the account you need to send the funds from
  4. Choose the account you need to deposit into
  5. Enter the amount to transfer.
  6. Click Request Transfer 

Please note the funds must be available in your Hugo's Way Wallet before you can transfer it.

Tue, 04 Oct, 2022 at 12:00
What is a Swap Fee?

A swap fee is a small charge applied when you keep a trade open overnight.

The swap rate is usually based on the interest rate difference between the currencies or assets you’re trading, and whether you’re buying or selling.

Thu, 26 Mar, 2026 at 13:11
What are the trading fees on Hugo’s Way?

With Hugo's Way, you are charged $5 per lot traded. 

If you opt to trade with a smaller lot size, the commission fee will be adjusted based on the lot size selected.

For example, if you decide to place a trade with 0.5 lots, you would be charged $2.50.

Thu, 07 May, 2020 at 12:00
How can I report a problem with a trade?

Trade problems should be reported by opening a ticket. In that ticket, please include your PRO4 number and ID of the trade in question. 

Trade ID’s can be found here: 

Once we have the above information, our trading desk manager can look into this for you.

Mon, 10 Apr, 2023 at 12:00
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